Privacy Policy for TrustGuard VPN

 

1. Introduction

TrustGuard VPN (“we”, “us”, or “our”) provides a secure virtual private network service designed to protect your privacy and keep your online activity safe. This Privacy Policy explains what information we collect, how we use it, and how we protect your data when you use the TrustGuard VPN mobile application (the “App”).

By using the App, you agree to the practices described in this Privacy Policy.

2. Information We Do NOT Collect

TrustGuard VPN is built with privacy first. We do not collect or store the following information:

  • No browsing history

  • No DNS queries

  • No traffic destination or content

  • No IP addresses connected through our VPN servers

  • No personal identity information

  • No device-level identifiers related to your online activity

Your online activity always stays private and is never monitored, tracked, or logged.

3. Information We MAY Collect

To provide a stable and functional VPN service, we may collect limited technical information:

App Usage & Technical Data (Non-Personal)

  • Device type and model

  • Android version

  • App version

  • Connection success or failure events

  • Performance analytics (crash reports, speed test info, server load)

This data helps us improve stability, fix bugs, and optimize server performance. It cannot be used to identify you.

Advertising Data (For Free Version)

TrustGuard VPN may show ads through third-party advertising partners such as Google AdMob. These partners may collect:

  • Advertising identifiers (AAID)

  • General device info

  • Interaction with ads

All advertising data is handled according to Google Play policies and the policies of our ad partners.

4. How We Use Your Information

We use the limited information collected only for the following purposes:

  • To provide a stable and secure VPN connection

  • To optimize app performance and server reliability

  • To fix crashes, prevent misuse, and detect technical issues

  • To display relevant and compliant advertisements

  • To improve the quality and user experience of the App

We never sell your data.

5. No-Log VPN Policy

TrustGuard VPN follows a strict No-Log Policy.
This means we do not store, track, monitor, or share any details of your VPN usage. Your browsing data always remains private.

6. Third-Party Services

Our App may use third-party tools such as:

  • Google AdMob (Ads)

  • Google Firebase (Analytics and crash reporting)

These services may collect anonymous diagnostic and usage information.
Each third party manages its own data according to its privacy policy.

7. Security

We use industry-standard encryption and security measures to protect your information and VPN traffic. Although no online service is completely risk-free, we work continuously to keep your data safe and secure.

8. Children’s Privacy

TrustGuard VPN is not intended for children under the age of 13.
We do not knowingly collect personal information from children.

9. Your Choices

You may:

  • Stop using the App at any time

  • Turn off personalized ads via your device settings

  • Clear app data or uninstall the application

If you upgrade to the premium version, ads may be removed.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
When we do, we will update the "Last Updated" date at the top of this page.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: sherazshah.info@gmail.com